Refund & Cancellation Policy - Online Courses | Alibata Philippines

Refund & Cancellation Policy for Online Courses

Effective Date: October 2025

At Alibata Academy, we are committed to providing high-quality online courses and training programs. This Refund & Cancellation Policy explains the conditions under which refunds may be granted and how cancellations are handled.

1. General Policy

Since our online courses are digital products accessible immediately after purchase, refunds are only provided in specific circumstances. Once course materials have been accessed, we generally do not offer refunds to protect the integrity of our content.

2. Refund Eligibility

You may be eligible for a refund if one or more of the following conditions apply:

3. Non-Refundable Items

The following items are non-refundable:

4. Cancellation Policy

You may cancel your enrollment before accessing course materials by notifying us in writing. If cancellation is accepted prior to access, a refund may be issued according to the refund eligibility criteria.

5. Refund Processing

Approved refunds will be processed using the original payment method:

Please allow 7โ€“10 business days for refund processing after approval.

6. Disputes & Resolution

If you have any concerns or disputes related to our courses or services, please contact our support team promptly. We are committed to resolving issues amicably through communication, revisions, or partial refunds where applicable.

7. Contact Information

For refund requests or inquiries, please contact us at:
๐Ÿ“ง @support.alibata.pro
๐Ÿ“ Manila, Philippines

๐Ÿ‘ Loading views...


๐Ÿ’ฌ
1
๐Ÿ‘‹ Hi there! How can we help you today?
Logo Have a question?
โœ–
๐Ÿ’ก Enter your question below and a representative will get right back to you.